Your privacy matters to epicwinph. This Policy explains exactly what personal data we collect from Filipino players, how we use it, who we share it with, and how you can exercise your rights under Philippine data protection law.
Your Rights Under Philippine Law: This Privacy Policy is issued in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations. epicwinph is committed to protecting the privacy and security of all personal information entrusted to us by our players.
epicwinph ("we," "us," or "our") operates the online gaming platform accessible at epicwinph.one (the "Platform"). As a data controller, epicwinph is responsible for the personal information of registered players and visitors collected through the Platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal data.
By registering an account on epicwinph or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request account closure by contacting our support team.
This Policy applies to all personal data collected through the epicwinph website, mobile-optimized interfaces, customer support channels, and any other touchpoints through which you interact with epicwinph. It does not apply to third-party websites or services that may be linked from the Platform.
epicwinph collects the following categories of personal data from players and Platform visitors:
| Data Category | Examples | Required? |
|---|---|---|
| Identity & Contact | Name, DOB, mobile, email, address | Mandatory for registration |
| Financial | GCash number, bank account, transaction history | Required for deposits/withdrawals |
| Gaming & Behavioral | Bet history, session data, support records | Collected automatically |
| Technical & Device | IP address, browser, device type | Collected automatically |
epicwinph collects personal data through the following means:
epicwinph processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, epicwinph processes your personal data on the following legal bases:
epicwinph does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
epicwinph does not transfer your personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place.
epicwinph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR / AML regulatory requirement |
| KYC / identity documents | Duration of account + 5 years after closure | RA 9160 (AMLA) compliance |
| Transaction records | 5 years from transaction date | AMLA / tax reporting obligations |
| Gaming session history | 3 years from session date | Dispute resolution / regulatory audit |
| Customer support records | 3 years from last interaction | Legitimate interests / dispute resolution |
| Marketing consent records | Until consent withdrawn + 1 year | DPA compliance |
Upon expiry of the applicable retention period, epicwinph will securely delete or anonymize your personal data in accordance with its data disposal procedures.
epicwinph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, epicwinph will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
epicwinph uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. The following categories of cookies are used:
You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the epicwinph Platform. Withdrawing consent for non-essential cookies does not affect the lawfulness of processing that occurred prior to withdrawal.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by epicwinph:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. epicwinph will respond to all verified requests within 15 business days. We may need to verify your identity before processing your request.
The epicwinph Platform is strictly for persons aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. epicwinph does not knowingly collect personal data from individuals under the age of 21.
If epicwinph becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all funds will be held pending investigation, and the personal data will be deleted in accordance with applicable law. If you believe a minor has registered on the Platform, please contact our support team immediately.
epicwinph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will publish the updated Policy on this page with a revised "Last Updated" date and, where practicable, notify registered players via email or in-platform notification.
Your continued use of the epicwinph Platform following the publication of any revised Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how epicwinph protects your personal data.
epicwinph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us through the following channels:
epicwinph aims to acknowledge all data privacy requests within 5 business days and to resolve them within 15 business days. For complex requests, we will keep you informed of progress and any extensions required.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Beyond the legal text, here is what our Privacy Policy means in practice for every Filipino player on the epicwinph Platform.
Every piece of data you send to epicwinph — from your login credentials to your GCash number — is protected by bank-grade 256-bit SSL encryption in transit. Your information never travels unprotected.
epicwinph does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process payments, and keep the Platform secure.
epicwinph's data practices are fully aligned with Republic Act No. 10173, the Data Privacy Act of 2012. We are committed to upholding the privacy rights of every Filipino player on our Platform.
Access, correct, or request deletion of your personal data at any time. epicwinph's support team processes all data privacy requests within 15 business days — no runaround, no unnecessary delays.
epicwinph only collects the personal data that is genuinely necessary to operate your account, comply with PAGCOR regulations, and keep the Platform secure. We do not collect data for its own sake.
In the unlikely event of a data breach affecting your information, epicwinph will notify you and the National Privacy Commission within the timeframes required by the Data Privacy Act — promptly and transparently.
Play with confidence knowing your personal and financial information is protected by industry-leading security and Philippine data privacy law.
Log In to epicwinph